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Frequently Asked Questions

  • Who sets up the teepees?
    I will take away the stress of organising the tents for you and will set everything up, so you are good to go. The time taken varies, depending on the number of teepees, but will take approx 1-2 hours to do. Please make sure there is plenty of room for the teepees. I will arrive at a time that suits you and then collect the teepees between 10am and 12pm the next day.
  • How much space is required?
    * Each teepee requires a set up space of 120cm tall, 80cm wide and 185cm long (length of the mattress). * A further 30cm in length is needed for the tray to stand on the floor at the end of the bed. Or if space is limited, they can be placed on the bed. * The teepees can sit a little narrower if needed.
  • Do I need to provide electric for the set up and use of the packages?
    The only electric we require is to inflate the mattresses. Apart from that our lanterns and LED lights are battery operated.
  • Can the teepees be set up outside during the day?
    No, unfortunately our teepees cannot be used outside because of the risk of windy or wet weather.
  • How many nights do I have the teepees for?
    Standard teepee hire is one night only, but additional nights hire is available for an additional fee.
  • Do I need to wash the linen before it is collected?
    * No, I wash all the bedding using hypoallergenic laundry detergent that leaves all bedding fresh and soft fo the next party people. * Soft furnishings that cannot be washed, will be treated with an antibacterial spray. * All accessories will be cleaned with antibacterial spray/wipes.
  • What areas to do cover?
    At the moment, I cover the BH area within the cost of the packages. If you are outside this area, there will be an additional delivery fee to cover petrol costs. Please enquire directly for a quote.
  • What age are the teepees designed for?
    The teepees are designed for children aged 6 years and over, but this is just a guideline. Please get in contact if your child(ren) is(are) younger.
  • Are you insured?
    Yes, I have Public Liability Insurance. Please ask if you require a copy of my certificate.
  • What happens if items are damaged or lost?
    If any of the rental items are damaged or lost, you will forfeit your £50 deposit to cover replacement costs.
  • What types of payments do you accept?
    We accept bank transfer, PayPal or cash.
  • Do you have a cancellation policy?
    If you cancel less than 2 weeks prior to the event date, I, The Sleepover Project, will be unable to return any monies. However, I would be happy to rearrange your booking for another date, if it is available.
  • What is required to secure my booking?
    * The easiest way is to send me a message using our forms on the website or message me via my Instagram or Facebook page and let me know your requirements. I will aim to get back to you the same day to confirm my availability. If you want to talk through your options over the phone, please feel free to call us. * All bookings require a £50 deposit to secure your booking. * You will then receive a confirmation email. * If you cancel anytime up to 2 weeks before your booking, you will forfeit your deposit. * If all equipment is returned safely and undamaged, you will receive your £50 deposit back.
  • When is the balance of payment due?
    You will be require to pay the outstanding balance on the day of your party. If you want to hire the teepees within the next 2 weeks, call or message me and I will try my best to fulfil your request, subject to availability. In this instance, full payment will be required on booking.
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